At Tiiraa.shop, we value our customers and are here to help! Whether you have a question about our products, need assistance with your order, or just want to give us feedback, we’re ready to listen and assist you in any way we can.
Our team is committed to providing exceptional customer service and ensuring you have the best possible shopping experience with us. Please feel free to reach out to us using the contact details below, and we’ll get back to you as soon as possible.
How to Reach Us
We understand that sometimes you may need help or have inquiries. Below are the different ways you can get in touch with the Tiiraa.shop team:
1. Email Support
For general inquiries, order support, or any other questions, you can reach us via email at:
Email: contact@tiiraa.shop
We strive to respond to all emails within 24 to 48 hours during business days. Our support team is here to assist with order tracking, returns, exchanges, product details, or any issues you may encounter.
2. Customer Service Form
Alternatively, you can use the contact form below to send us a message directly. Please provide as much detail as possible so we can better assist you. You’ll receive a response from us within 1-2 business days.
3. Phone Support
If you prefer speaking directly with a member of our team, we also offer phone support. Please call our customer service line during business hours to get in touch with us.
Business Hours: Monday to Friday, 9 AM – 6 PM
Please leave a message if you call outside business hours, and we will get back to you as soon as possible.
Common Questions and Answers
We’ve compiled some frequently asked questions (FAQs) to help you find answers quickly. Please review the sections below before reaching out to us. These may address your concern or provide you with the information you need:
- Order Status: If you’re looking for an update on your order, you can track it by logging into your account or using the tracking information sent in your confirmation email.
- Shipping Information: Visit our [Shipping Policy page] for details about delivery times, costs, and international shipping options.
- Return and Refund Policy: If you’d like to return an item or request a refund, please refer to our [Return Policy page] for step-by-step instructions.
- Product Questions: If you have questions about specific products, including size, color, material, or availability, feel free to contact us directly or check the product descriptions on the website.
Visit Us
If you would like to see our products in person or visit us at a physical location, please refer to our [Store Locator] or reach out to us for more information.
Please note that Tiiraa.shop is an online-only retailer at this time. We do not currently have a physical store, but we’re working on providing in-person experiences in the future.
Feedback and Suggestions
Your feedback is important to us! If you have any suggestions, concerns, or ideas on how we can improve our services or products, we would love to hear from you. At Tiiraa.shop, we are always looking for ways to better serve our customers, and your input plays a crucial role in shaping our brand.
Thank You for Contacting Tiiraa.shop
We appreciate your interest in Tiiraa.shop and look forward to assisting you. Your satisfaction is our top priority, and we aim to provide you with the best customer service experience possible. Whether you have a simple question or need more complex assistance, we’re here to help.
Thank you for shopping with us, and we look forward to serving you!